Job Overview
Brand Nest is hiring motivated and dependable Entry Level Customer Service Representatives to support client communication and customer satisfaction efforts in Boston, MA. This in-person role focuses on assisting customers, addressing inquiries, and maintaining a professional and positive service experience.

Key Responsibilities

• Assist customers with general inquiries, service information, and support needs.
• Maintain accurate customer records and update account information as needed.
• Resolve basic customer concerns or escalate issues appropriately.
• Support team members with daily customer service operations.
• Follow company policies and maintain a positive customer-focused environment.

What We Offer

• Paid training and hands-on customer service experience.
• Supportive, team-focused work environment.
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