Quality: Attend to Clients' complaints on pest issues and understand the potential causes of pests' activities before deploying Operations Exec. / Manager to site. Arrange technicians to conduct follow up services based on the findings of the operations team and follow up with technicians to ensure that the pest's activities are totally resolved. Conduct on-site routine reviews to Client's premises to check on the quality of the technical team and ensure Company's SOP and Protocol are followed thru' by technicians. Prepare ad-hoc / monthly formal reports to clients with recommendations for remedial actions for enhanced protection of their premises. Attend meetings with technical team as well as NEA inspections on site. Safety: Implement on work plan, Risk Assessment, Safe Work Procedures, hygiene standards to ensure compliance with Workplace Safety & Health Environment. Maintain mandatory records and other documentations for Bizsafe Level 3 Certification. Candidate must possess a Diplo...