Enterprise Performance Excellence Manager

Job Summary

The Enterprise Performance Excellence Manager is responsible for driving continuous improvement (CI), documentation governance, KPI structuring, and the enforcement of operational excellence strategies across Shared Services. This role ensures standardization, process optimization, and performance visibility through robust frameworks, analytics, and transformation initiatives.

Duties and Responsibilities

• Lead the development and execution of the Performance Excellence (PE) roadmap and project pipeline across Shared Services.
• Establish and oversee KPI governance, including the design and management of enterprise-wide scorecards and performance frameworks.
• Drive process standardization, optimization, and harmonization initiatives to ensure consistency and efficiency across functions.
• Define, review, and approve SOP structures and documentation standards to...