Position Overview
Join the Technology Services team as an Enterprise Technical Support Specialist, focusing on network solutions and troubleshooting. Work full-time at our 703 Don Mills Rd location.
In this pivotal role, you will analyze and maintain enterprise systems to ensure optimal operation. Your responsibilities include supporting installations, conducting research, and responding to user inquiries within a complex network environment. Your expertise is essential for enhancing our technology solutions and user satisfaction.
Key Responsibilities:
• Conduct analysis using diagnostic tools
• Ensure proactive system operation and support
• Collaborate on upgrades to existing technologies
• Maintain enterprise network security measures
• Review and improve technical documentation
Requirements:
• Relevant post-secondary education or certifications
• Experience in Cisco network planning and implementation
• Proficiency in LAN/WAN and Cloud admin
• Hands-on with securi...