About the Role
Netsync Managed Services is seeking an Enterprise Network Engineer II (L2) to support enterprise networking environments for our managed services customers. This role is based in Dallas, TX and is responsible for advanced troubleshooting, network configuration, and escalation support for complex network incidents.

The L2 Engineer will serve as a technical escalation point for L1 engineers, assisting with deeper troubleshooting and performing configuration changes within customer environments.

This position supports a 24x7 managed services environment and requires strong enterprise networking knowledge.
Key Responsibilities
Advanced Network Troubleshooting


+ Diagnose and resolve complex network incidents across enterprise environments.

+ Analyze routing, switching, and connectivity issues.

+ Support troubleshooting for:


+ LAN/WAN/SDWAN infrastructure

+ Wireless networks

+ VPN connectivit...