Position Overview
Join SkyAlyne as an Enterprise Service Delivery Specialist and manage essential IT services and projects within the defense sector. This role emphasizes business analysis and IT service management practices.
As part of the Enterprise IM&T Service Delivery team, your insights will drive digital transformation while ensuring smooth service delivery. With a track record of at least five years in IT service environments, you'll work closely with internal and external stakeholders and oversee project execution to align with organizational goals.
Key Responsibilities: • Manage project intake and execution within IM&T PMO • Deliver weekly reports on project outcomes and risks • Analyze enterprise IT requirements and define system criteria • Support IT governance and user training initiatives • Monitor performance against Service Level Agreements (SLAs)
Requirements: • Degree in Information Technology or similar • Five years of experience in service delivery • Knowle...