A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion across enterprise accounts. This strategic role requires building strong relationships with key stakeholders, ensuring customer success, and collaborating closely with the sales team. Ideal candidates have 3-6 years in Customer Success or Account Management with proven metrics ownership, strong analytical abilities, and native-level English skills. Benefits include a supportive startup environment and various perks like a food allowance.
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