Position Overview
Job Description
The Opportunity:
Flywire is looking for an Enterprise Client Success Manager to own and grow relationships with our most strategic travel clients. You'll sit at the intersection of sales, operations, and product, serving as the trusted advisor who ensures clients are getting maximum value from Flywire's payment solutions while driving retention and revenue growth.
What You'll Do:
- Build and maintain deep, trusted relationships with enterprise travel clients, acting as their primary point of contact and internal advocate at Flywire
- Develop bespoke strategic account plans for each client to maximize payment volume, product utilization, and overall satisfaction
- Partner closely with the Travel Sales Team on pipeline accounts — contributing to implementation and go-live planning well before a client's first transaction
- Drive revenue growth through proactive upselling ...