Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM).
Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM).
Resilience Vulnerability data investigations.
Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk Management (IRM).
Strategic initiatives on Double Failure Resilience and Mass DR scenarios.
Recovery Time Objective redefinition and embedding within the organisation.
SLI/SLO/Error Budgets and Availability Management approach and strategy for the organisation.
Contribute to the Technology Resilience strategy and sub-strategies, considering all aspects of resilience: application, infrastructure, security, data, observability, operations and culture.
Collaborate with Technology teams on building best p...