Position Overview
Description
We are looking for an Enrollment Coordinator to support families seeking childcare assistance in Auburn, Washington. This Long-term Contract position is ideal for someone who brings strong customer service skills, excellent accuracy, and the ability to manage a high volume of cases with care and professionalism. The role involves guiding applicants through a detailed enrollment process, reviewing sensitive documentation, and helping families understand available support options so they can make informed choices.
Responsibilities:
• Review paper-based and digital enrollment applications to confirm completeness, accuracy, and eligibility documentation.
• Manage a large volume of active cases by tracking each application through multiple stages and maintaining organized status records.
• Communicate with families about required paperwork, deadlines, and next steps throughout the enrollment process.
• Use thoughtful and res...