Role Description

Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. You will support our mission by connecting with prospective students and steering them toward programs that align with their goals.

What You Will Do

• Prioritize qualified leads generated through multiple channels, including our website, referrals, live chat, and telephone.
• Match prospective students with the most suitable program while ensuring a top‑notch customer experience at every touchpoint.
• Deliver the highest quality student experience from first contact through enrollment.
• Work as a motivated self‑starter with a passion for sales, customer service, and education.
• Perform basic computer tasks and troubleshoot technical issues to keep operations smooth.

Technology Requirements

• Basic Computer Lit...