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⏰ full time

English-Speaking Customer Support Specialist | Financial Services

Confidential
Location 📍 Lisbon, Portugal
Posted 📅 June 08, 2026
Work Type ⏰ full time

Position Overview

Empower Digital Banking. Deliver Support That Builds Trust.

Are you a confident English speaker with a passion for helping people and an interest in finance? Join our team as a Customer Support Specialist for a leading digital banking platform, where you'll provide world-class assistance to users navigating their accounts and financial services.

What You'll Do

  • Deliver outstanding customer support in English across chat, phone, and email.
  • Resolve account-related and technical inquiries with clarity, professionalism, and empathy.
  • Work with sensitive financial information, ensuring accuracy, privacy, and compliance.
  • Collaborate with experienced teams to enhance both customer experience and internal processes.

What Were Looking For

  • Fluent English communicator (C1C2 level), an Irish accent is a welcome plus!

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Job Details

Employment Type
full time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
Lisbon, Portugal