Position Overview
Job Description
Responsibilities
You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.Readiness
You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.Product/Process Improvement
You engage with Oracle Engineering/ Support ability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.Qualifications
Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Deg...