Engage vendor support teams for deep‑dive troubleshooting, bug escalations, and patch management.
Perform hardware replacement, firmware upgrade and system patching.
Multi‑Platform System Expertise
Hands‑on expertise in various systems: LenelS2 OnGuard, Genetec, Milestone VMS.
Ability to configure, integrate, and optimize controllers, readers, credential formats, PIN/biometric workflows, and enterprise permissions across platforms is essential.