Engineer, Service Management Platforms (ScheduAll)

ROLE DESCRIPTION SUMMARY

The position is responsible for the administration, operation and development of our ScheduALL / ScheduLINK application and underlying infrastructure. While the incumbent will be part of our IT Business Operational Systems department, also close partnership with our Video / Sports & Event business unit will be required to ensure timely project delivery.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

    Develop ScheduAll solutions as per business requirements.
    Act as the ScheduAll subject matter expert and guide business stakeholders to find the best solutions.
    Take care of the regular maintenance of the ScheduAll environment, incl. application, interfaces, databases and servers.
    Handle day to day operations such as incident resolution, user administration, report creation, and general user support....