Position Overview
Engineer - Quality Customer Service
Location:
Wooster, OH, US, 44691
Job Requisition ID: 41871
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
**Your Key Responsibilities**
+ Act as primary quality interface to customer at production location.
+ Lead escort for customer visits, audits, PPAP reviews and more.
+ Ensure customer requirements and expectations are understood and coordinate efforts to meet those.
+ Coordinating all customer activities with respect to customer complaints and pilot/functional product runoffs.
+ Ensure customer satisfaction through continuous improvement by tracking and achieving quality targets
+ Collaborate with customers to alig...