Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. 

Technical Lead, Global Customer Assurance

Job Id- 36165

Job Location- Gurugram/Bangalore

Function- Chief Operations Office (COO)

Job Level- PT1 Core

Employment Type- Full Time

Why we need this role

The primary function of role is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network with participation in 24x7 shift roster. Develop customer solutions to address a variety of business problems across IP/SDWAN domain. Acts a point of contact on multiple functional areas related to IP technologies and able to c...