Position Overview
What We Offer - Competitive compensation and benefits
- Work‑life flexibility
- Recognition and rewards
- Development and career opportunities
- A safe and inclusive workplace
Basic Functions - Investigate and handle all customers’ complaints and product failures.
- Providing after‑sales technical support and site service responsibilities to distributors/end customers.
- Review and assist in processing warranty claims from distributors.
- Standby support and 24/7 emergency call for customer support.
Specific Responsibilities - Provide the installation, commissioning and on‑site training to support the customers according to the scope of the project.
- Provide after‑sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.
- Handle a wide range of diesel generator sets (sm...