As an Engagement Associate (Express) , you’ll sit at the heart of our commercial, product, and operational decision-making. You’ll help shape how our services are structured, priced, and delivered across categories such as gardening, handyman, electrical, plumbing, and more.

You’ll spend time deeply understanding both sides of the marketplace including speaking with customers to understand their needs and pain points, working directly with tradespeople to understand how they operate and translating insights into smarter pricing, improved service design, and better user experiences.

You’ll work closely with Product Managers, Operations, and leadership teams to turn ideas into live improvements that directly impact growth and customer experience.

No two days are the same. We move quickly, solve problems collaboratively, and expect everyone to roll up their sleeves and contribute wherever needed.

Responsibilities

• Supporting cate...