Position Overview
Description We are looking for an End User Support specialist to provide on-site technical assistance in Lehigh Acres, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving day-to-day technology issues, supporting a wide range of user devices, and delivering responsive service in a fast-moving environment. The person in this role will help maintain productivity by resolving desktop, mobile, network, and conference room technology problems efficiently.
Responsibilities:
• Deliver in-person support for employees by diagnosing and resolving issues involving computers, software applications, printers, and other end-user equipment.
• Investigate and correct problems across Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to keep users working effectively.
• Perform foundational network support tasks such as reviewing IP configurations, addressing connectivity problems, assisting with wireless access, and resettin...