⏰ Contract

*End User Support Analyst III - SOW

🏢

Apex Systems

                    Location
                    📍 Arlington Heights, United States
                

                    Posted
                    📅 June 16, 2026
                

                    Work Type
                    ⏰ Contract
                

Position Overview

Job#: 3033147
Job Description:
 IT Service Desk AnalystLocation: Arlington Heights, IL (On-site)
Employment Type: Contract
Rate: $25-$28 per/hr W2
If interested please e-mail your resume directly to Jeremy at ().
Role OverviewThis role provides first-level technical support to end-users across different shifts. The position involves troubleshooting hardware and software issues, managing user accounts, and documenting all interactions in a ticketing system. The successful candidate will be a self-driven individual with strong communication skills and the ability to maintain composure under pressure.
Key ResponsibilitiesProvide first-level support to customers via phone calls and chat messages.
Perform password resets and unlock user accounts.
Troubleshoot hardware and software issues, including mobile devices (iOS/Android) and Citrix virtual desktops.
Utilize tools such as ServiceNo...
                

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Job Details

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Employment Type

Contract

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