Flexible Work, Better Balance
Weaver Fintechisapurpose‑driven,data‑centric Fin Techcompanyrevolutionizingfinancialservicesformorethan3million South Africans. Wesimplifyfinancialjourneysempoweringcustomerstoshop,lend,insure,andthrive. Our Data Engineering&Analyticsteamplaysacriticalroleinbuildingscalable,moderndatasolutionsthatdriveinnovationandenabledata‑drivendecision‑makingacrossthebusiness. Joinusinacollaborative,high‑growthenvironmentwhereyourworkmakesarealimpact.
Whatyouwilllovedoinginthisrole Providefirstandsecond-linesupportforallend-userdevicesincludingdesktops,laptops,mobilephones,tablets, VOIPhandsets,printers,scanners,andperipheraldevices. Ensureallservicedeskincidents,tasks,andservicerequestsarerespondedtoandresolvedwithinagreed SLAtimelines. Proactivelyfollowuponoutstandingticketsandcommunicateeffectivelywithuserstomanageexpectations. Provideon-siteandremotesupportacrossmultiplelocations,includingheadofficeandretailstores. Assistwithonboardingofnewemployees,ensuringworkstations,access,andreq...