Position Overview
Job Requirements :
A diploma or degree in Computer Studies or Information Technology Candidates with 3 years of helpdesk support experience will be preferred. Fresh graduates with relevant skillsets may also be considered Basic operating knowledge on Windows Server Operating System will be added advantage Strong customer service skills with a knack for problem solving. An aptitude for acquiring new skills and knowledge Ability to prioritise tasks and work on multiple assignments Strong written and verbal communication skills Basic understanding of Windows 10 OS, Active Directory, Office 365 (Teams, Sharepoint Online, OneDrive), file and print infrastructure Working knowledge of LAN/WAN infrastructure and iOS and Android devices Be a team player, demonstrating shared responsibility and accountability with other team members Proficient in spoken & written English Responsi...