End of Contract Advisor Hybrid working - 3 days on site, 2 days from home
£ per hour
Initially 6 month contract

Looking for a role where you can make a real difference to customers?
If you enjoy problem-solving, helping people through tricky situations, and delivering great customer experiences, this could be the perfect opportunity for you.
Our Client is looking for a friendly, motivated End of Contract Advisor to join their Customer Operations team. You’ll support customers whose vehicle hasn’t yet been returned at the end of their finance agreement, helping them understand their options and guiding them to the best possible oue.
What you’ll be doing day-to-day

Speaking with customers by phone and email to understand why their vehicle hasn’t been returned

Reassuring customers, answering questions, and clearly explaining the return process

Helping customers explore options such as extensions or refinancing where appropriate

Worki...