Overview

As the first point of contact for WorkBC Employment Services, the Employment Services Administrator is responsible for a comprehensive variety of administrative, financial support and reception tasks within the WorkBC Centre; ensuring the effective daily front‑end operations of the office. Consistently and proactively demonstrating a team approach to service delivery, this role is key to the positive and ongoing engagement of Clients ‘from the start’ of their experience in the WorkBC Centre; constantly presenting a positive, responsive and informed attitude and service delivery that supports the collective WorkBC Centre team.

Responsibilities

Reception:

• Greet clients and visitors in a courteous manner, providing information on services based on client needs and eligibility.
• Efficiently manage the multi‑line phone system, answering inquiries promptly and professionally.
• Update internal contact lists regularly,...