Create and distribute job change letters, reference letters, and collect signed documentations from employees
Connect with relevant key stakeholders and support groups to assist with employee data corrections, changes to conditions of employments, offboarding, and other details
Manage the Leave of Absence of employees
Answer queries on administrative policies and practices and other areas via case management system in a timely manner; work on more than one issue simultaneously and prioritize urgency of requests
Following a prescribed template, document and escalate as needed based on the appropriate processes
Understand and utilize HR systems including Workday and the Employee Center including Self Service, Knowledge base and Case Management to manage employee data, inquiries, and employee requests
Ensure consistent application of HR policies and compliance with state, federal, and/or country laws and prac...