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⏰ Full-time

Employee Service Manager, Apac

Aptita
Location 📍 India, India
Posted 📅 June 16, 2026
Work Type ⏰ Full-time

Position Overview

Any Graduate with 15 yrs of full-time education. Level- SDM Work location - Chennai/Vizaq Max CTC- 18 LPA for SDM virtual drive on Thursday/Friday. Position: HR Administration/ Senior Delivery Manager — HR Operation 8–12 years Service delivery management across multiple process towers - Accountable for end-to-end HR Admin service delivery across multiple geographies/markets - Own P&L accountability for HR Admin tower — headcount, attrition, cost per transaction - Drive transformation initiatives — automation, AI deployment, process re-engineering - Manage Client stakeholder relationships at HR Director / VP level - Lead quarterly business reviews and governance forums - Partner with Client Global Process Owners on process design and SLA frameworks - Develop and execute talent strategy for the HR Admin tower Key Skills - Proven people management experience (managing managers) - Strong Workday HCM and ServiceNow HRSD functional knowledge - Client-facing communication and stakeholder mana...

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Job Details

Employment Type
Full-time
📊
Category
Operations Specialties Managers
🏠
Work Arrangement
On-site
📍
Location
India, India