Join TELUS as a Product Manager on the Connected Home Hardware Team, leading Employee Market Trials for innovative consumer technology products. Enhance testing processes to improve quality and customer satisfaction.
In this role, you will manage and evolve the trial program for high-speed internet and SmartHome products. Your focus will be on developing effective processes and standards that support smooth product validation and timely issue resolution. Collaborating closely with engineers and vendors will be key to ensuring a seamless end-to-end experience.
Key Responsibilities:
• Oversee product lifecycle for Employee Market Trials
• Develop insights from testing phases for product readiness
• Maintain progress and reporting using JIRA
• Coordinate testing strategies with cross-functional teams
• Manage trial participant engagement and tracking
Requirements:
• Proven experience in hardware or firmware product lifecycles
• Strong analytical skills for in...