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⏰ Full time

Employee Benefit Cashless Claim, Analyst

AIA
Location 📍 Kuala Lumpur, Malaysia
Posted 📅 June 09, 2026
Work Type ⏰ Full time

Position Overview

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Responsible for determining the validity and authorising settlement of group health insurance claims

Roles & Responsibilities:

  • Ensure completeness of Claims / Guarantee Letter Pre-certify documents in compliance to Company’s requirements and guidelines
  • Adjudicate medical claims by following the organization guidelines & within the assigned authority limit.
  • Establish covered medical insurance losses against benefits coverage and eligibility.
  • Establish proof of loss by studying medical documentation; assembling additional information as required from other sources, such as claimant history, physician, employer, hospital details, type of medication, procedures & etc. Escalate questionable claims to the direct supervisor / medical advisory officers (if required).
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Business Operations Specialists
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Kuala Lumpur, Malaysia