Lead the Central Ambulance Communication Centre as a Lead Communications Officer. Supervise dispatch operations and ensure compliant and effective communication during emergencies.

This full-time role involves real-time monitoring of call processing and managing relationships with crucial emergency service stakeholders. You’ll drive performance management, foster staff development, and uphold mental health standards among your team. Strong problem-solving abilities and sound judgment are vital for effectively addressing the challenges in a busy communications center.

Key Responsibilities: • Supervise efficient processing of emergency service calls • Liaise with police, fire, and medical services • Conduct performance assessments and assist in staff training • Ensure accurate record-keeping in compliance with regulations • Provide empathetic pre-arrival instructions to callers

Requirements: • Certification as a Communications Officer in Ontario • Minimum 5 yea...