A specialist e Commerce email marketing agency working with Shopify and Woo Commerce brands to drive revenue through strategic email campaigns and automated flows. The agency works exclusively with product-based businesses that have existing email lists and uses platforms including Klaviyo and Omnisend to deliver measurable results for its clients. The team is client-focused, data-driven, and operates with a high standard of communication and commercial accountability.

You will own the success of a portfolio of e Commerce (DTC) brand accounts, serving as the primary point of contact responsible for email strategy, campaign performance, client relationships, and revenue growth. This is a senior CSM role with a strong technical and commercial edge — you will be expected to lead strategy, not just report on it.

You are not generating new leads. You are retaining, growing, and delivering results for brands that are already clients, man...