Position: Service Assistant

Reports to: Shift Leader / Assistant Manager / General Manager

Job Overview

The Service Assistant is responsible for maintaining a clean, safe, organized, and guest-ready

restaurant environment while supporting front-of-house and back-of-house operations. This role

assists with dining room cleanliness, guest service support, stocking, sanitation, food safety, and

restaurant appearance to ensure an exceptional guest experience and compliance with El Pollo

Loco brand standards.

Key Responsibilities

Guest Service Support

• Greet guests in a friendly and professional manner.
• Assist guests with dining room needs and requests.
• Deliver exceptional hospitality by maintaining a clean and welcoming dining environment.
• Assist team members during busy periods to support efficient guest service.
• Address basic...