Enhance customer learning at MaintainX as the Customer Education Manager. Create vital educational content that empowers maintenance and reliability professionals across various formats.
In this role, you will report to the Senior Manager of Customer Education, focusing on curriculum development for MaintainX’s educational channels. Collaborating with cross-functional teams, you'll work to understand the needs of customers and provide high-quality instructional materials, including eLearning modules and in-person workshops.
Key Responsibilities:
• Own and develop a segment of the MaintainX curriculum
• Conduct audience research to stay informed on learning trends
• Implement instructional design models for effective content
• Develop a strategy for content maintenance and impact measurement
• Create a comprehensive educational content distribution plan
Requirements:
• Minimum 5 years in an educational role
• 3+ years developing eLearning content
• Skill...