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Job Title: Learning Ambassador

Role Overview

The Learning Ambassador supports learners throughout their training journey by enhancing the overall classroom experience and providing guidance on their next steps in skills development. This is a learner engagement and advisory role, focused on building rapport, understanding learner needs, and encouraging continued learning through soft, consultative engagement.

Key Responsibilities

Learner Engagement & Support

• Engage learners before, during, and after classes to ensure a positive learning experience
• Build rapport to understand learners’ goals, motivations, and interests
• Provide general assistance and support during class where required

Learning Advisory (Soft Engagement)

• Introduce learners to:
  • Digital...