Dormont Manufacturing Co in Medellín is seeking a Technical Support Engineer to provide exceptional support for Datto EDR and Antivirus solutions. You will be responsible for troubleshooting and resolving issues in dynamic IT environments, ensuring customer satisfaction while maintaining high technical standards.

The ideal candidate should have over 5 years of technical support experience, a solid background in cybersecurity, and proven skills in managing endpoint protection tools. This position offers an opportunity to work in a globally diverse team, promoting both personal and professional growth.