Flexible Work, Better Balance
About the Role
We are looking for a resourceful and adaptable Editorial Operations Lead, Global Analytical, to manage and optimize processes, workflows, and resources to deliver superior analytical content. You will support the North America Analytical portfolio and drive global initiatives to enhance the quality, speed, and scalability of content delivery. This role reports to the Director of Content Operations.
Key areas of oversight
Content delivery schedules, including execution against plan for base and new content, publication acceleration (slip and pull)
Operational metrics, including monitoring product experience dashboard, forecasting analysis to action timely mitigations
Content management system and scheduling tools, including webstar/ticket solution monitoring, driving enhancements and leading troubleshooting
REPH and vendor relationships, including monitoring SLA adherence and resourcing to en...