Position Overview
We are looking for a responsible and detail-oriented Operations Assistant to support day-to-day ECommerce Operations activities across multiple markets. The role will support order fulfilment coordination, backend operational tasks, inventory monitoring, return processing, and cross-functional operational support to ensure smooth customer order journeys. Key Responsibilities Support daily ECommerce operational activities and backend processes Monitor order fulfilment and assist in ensuring operational SLA is met Coordinate with warehouse, logistics, customer service, and internal teams on operational matters Assist in return, refund, and exchange processing follow-up Support inventory monitoring and stock movement coordination Perform data checking, report updates, and operational tracking Escalate operational issues and support resolution follow-up Support campaign preparation and operational execution during peak periods Ensure operational accuracy and maintain proper documentation A...