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E-commerce Customer Service Lead — Elevate CX

Bigpluschem
Location 📍 johor bahru, Malaysia
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

Bigpluschem in Johor Bahru is seeking a proactive Customer Service Lead for their e-commerce business. You will support customer inquiries across platforms like Shopee and Lazada, assist with order issues, and guide junior team members. Ideal candidates should have 1–3 years of experience in customer service, good communication skills, and a customer-oriented mindset. Enjoy beneficial perks like additional leave, professional development, and a supportive work culture.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
johor bahru, Malaysia