Position Overview
E-Commerce Customer Manager DTC Japan
YOUR TASKS AND RESPONSIBILITIES:
Manage overall Japan’s Direct to Consumer (DTC) business to deliver Key Financial targets: sell in, sell out, offtake, P&I , market share, inventoryDevelop operation plans with data driven approach tailed for new consumer acquisition & loyal customer retention with 4P strategy, product, pricing, promotion with optimal ROI Customer Relationship Management (CRM) responsibility including customer management/complain ensure customer 1st centric approach with Bayer complianceDemand forecast, sales promotion and digital contents development, execution and reviewFacilitation of all digital sales cross channels(i.e. digital distributors and digital shops) to ensure consistency and deliveryBuild try & learn DTC expansion model beyond Japan WHO YOU ARE:
Bachelor's degree or above. On Hand DTC b...