Overview

We are looking for a highly capable Dynamics 365 CRM Solutions Architect based in Manchester to take ownership of the design, architecture, and delivery of Microsoft Dynamics 365 Customer Engagement solutions. This role demands someone who can confidently translate complex business needs into robust, scalable technical architectures while providing clear direction and leadership across CRM programmes. The position suits someone with deep technical expertise, strong architectural instincts, and the ability to work closely with senior stakeholders to drive successful outcomes across the Microsoft ecosystem.

Key Responsibilities

• Lead the end-to-end architecture, design, and implementation of Dynamics 365 CRM solutions.
• Convert business requirements into strong, scalable, and secure technical designs.
• Provide technical leadership to developers, consultants, and wider delivery teams.
• Architect and oversee integra...