Lead customer service efforts as a Front Store Supervisor at Shoppers Drug Mart. Manage cashiers and merchandising to improve shopping experiences in your community.
This position emphasizes managing daily operations related to cash and customer service, while ensuring compliance with store policies. You will train staff, handle customer queries, and maintain an organized and welcoming store environment. Your leadership will make a difference in daily service.
Key Responsibilities:
• Ensure compliance with cash management procedures
• Train and support merchandising staff on best practices
• Implement loss prevention measures across the store
• Maintain product displays and effective housekeeping
• Resolve inquiries and promote customer service initiatives
Requirements:
• Strong judgment and decision-making skills
• Skills in efficient problem-solving for customer needs
• Experience in managing time and organization effectively
• Knowledge of store s...