Elevate your career as a Customer Service Representative in Downtown Montreal. This role offers exceptional client interaction and contributes to efficient daily operations within a well-respected team.
Randstad Canada is seeking a motivated individual to join as a Customer Service Representative on a six-month contract. Successful candidates will rely on strong communication skills, effectively manage approximately 180 calls per day, and assist in linking customer needs to appropriate departments. Training is available, including digital tool usage such as Outlook and Teams.
Key Responsibilities:
• Handle around 180 client calls daily
• Identify and redirect customer needs to proper departments
• Utilize digital tools for effective communication
• Foster a positive work environment and team collaboration
Requirements:
• Strong customer service and communication skills
• Bilingual (French and English) proficiency required
• Experience in a call center is a...