Drive customer success as an Account Manager at Bison Transport, based in Winnipeg or Mississauga. Leverage your account management experience to enhance client relationships and support growth initiatives.
In this role, you will act as an advocate for customer needs and coordinate with key stakeholders to ensure their expectations are met. Utilize your negotiation skills and industry knowledge to provide tailored solutions and conduct regular performance reviews. Your proactive approach will help optimize account health and service delivery.
Key Responsibilities:
• Expand and nurture customer relationships
• Leverage data for insightful business reviews
• Negotiate rates for new business onboarding
• Document sales activities in Bison CRM
• Identify process improvements for efficiency
Requirements:
• High school diploma required; bachelor's preferred
• 1-3 years of experience in account management or related fields
• Strong communication and relationsh...