Job Title: Duty Manager
Location: Mall Road Lahore A reputable hospitality organization is seeking an experienced and professional Duty Manager to oversee daily operations and ensure exceptional guest service standards.
Requirements
Minimum 1–3 years of experience in the hospitality industry
Strong leadership and team management skills
Excellent communication and guest handling abilities
Ability to manage operational challenges efficiently
Good understanding of hotel operations and service standards
Professional appearance and customer-focused attitude
Key Responsibilities:
Supervise daily hotel operations and ensure smooth workflow
Handle guest complaints and ensure customer satisfaction
Coordinate with all departments for operational efficiency
Monitor staff performance and maintain discipline
Ensure compliance with company SOPs and hospitality standards
Prepare operational reports and shift handover.
Interested candidate...