Patrique Mercier Recruitment FR is a distinguished recruitment agency dedicated to connecting skilled professionals with leading employers. We are thrilled to offer an opportunity for a Dutch Speaking Technical Support Advisor to join our committed customer service team. This role is perfect for individuals with a solid technical background and a passion for delivering exceptional support to Dutch-speaking clients.

Responsibilities

• Provide high-quality technical support to Dutch-speaking customers through phone, email, and chat channels.
• Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.
• Educate customers on product features and best practices for optimal usage.
• Accurately document customer interactions and resolutions in our CRM system.
• Collaborate with product and engineering teams to address and escalate complex issues.
• Follow up with customers to ensure complete...