Mercier Consultancy MD is seeking a motivated Dutch Speaking iRobot Support Specialist to join our team in Bulgaria, with a fully paid relocation package! This exciting opportunity allows you to support Dutch-speaking customers using iRobot products, ensuring they receive expert assistance and exceptional service.

Your Role

In this role, you will be the primary contact for Dutch customers, offering support across various channels including phone, email, and chat. Your expertise will help customers troubleshoot issues, understand product features, and enhance their overall experience with iRobot.

Key Responsibilities

• Respond to incoming inquiries from Dutch-speaking iRobot customers through phone, chat, and email.
• Provide detailed product information, troubleshoot technical issues, and guide customers through solutions.
• Document all customer interactions and maintain accurate records for quality assurance.
• Collabora...