Mercier Consultancy MD is looking for a dedicated Dutch Speaking Customer Support Specialist to join our vibrant team in Sofia, Bulgaria. This position offers paid relocation support, making it an excellent opportunity for Dutch speakers seeking a new career challenge in an international environment. As part of our customer support team, you will provide top-quality assistance to Dutch-speaking clients, ensuring their satisfaction and building long-term relationships.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients through various communication channels such as phone, email, and chat.
• Resolve customer inquiries efficiently and professionally, delivering timely solutions.
• Maintain accurate documentation of all client interactions and follow-ups.
• Collaborate with internal teams to address complex customer issues and improve service quality.
• Stay well-informed about products, services, and c...