Mercier Consultancy is excited to announce a position for a Dutch Speaking Customer Support Representative in our Virtual Assistant Department! In this vital role, you will provide outstanding support to our Dutch-speaking clients who utilize our virtual assistant services. Your ability to communicate effectively and address client inquiries will be essential in ensuring a positive experience for our customers.

This position is ideal for individuals who are passionate about delivering exceptional customer service and thrive in a dynamic team environment. Join us in helping clients achieve their goals with the support of our virtual assistants!

Responsibilities

• Respond to customer inquiries in Dutch via email, phone, and chat
• Assist clients with questions regarding our virtual assistant services and features
• Accurately document all customer interactions and resolutions in our CRM system
• Collaboration with internal teams to resolve ...