Mercier Consultancy is seeking a Dutch Speaking Customer Support Representative for our Home Appliances Department for one of our clients! In this essential entry level role, you will be the first point of contact for our Dutch-speaking customers, providing them with expert assistance and support regarding their home appliances. Your contribution will be vital in ensuring that our customers have a positive experience with our products and services.

If you are passionate about customer service, enjoy engaging with customers, and have a keen interest in home appliances, we invite you to join our team!

Responsibilities

• Assist customers in Dutch via phone, email, and chat with inquiries related to home appliances
• Provide detailed information about products, troubleshooting, and usage
• Document customer interactions and maintain accurate records in our support system
• Collaborate with internal teams to resolve customer issues effectively...