Position Overview
Description: Start your international career in Lisbon as a Dutch-speaking Customer Service Agent!
Our client is looking for Dutch-speaking candidates who want to live and work in Portugal while gaining experience in an international customer service environment. In this role, you will support customers for well-known international brands and help ensure a smooth customer experience. Full training is provided, so this can be a great opportunity for candidates looking to start or grow their international career.
Your tasks may include:
- Handling inbound and outbound customer contacts
- Logging interactions and updating customer records
- Providing support regarding orders, accounts, and service-related questions
- Performing basic technical troubleshooting
- Following up on customer cases to ensure timely resolution
- Building professional and empathetic custo...